Flexible Changes & Enhanced Cleaning
Updated November 7, 2024
Honokeana Cove welcomes you for a relaxed vacation! Here are our policies to allow flexible changes in your plans, and to prepare your unit for your arrival:
FLEXIBLE TRAVEL PLANS – BOOK WITH CONFIDENCE!
We encourage guests to book reservations for future dates. We have adopted a flexible policy that protects you if you need to make changes:
• We can’t predict the future. However, if the State of Hawaii imposes health rules that block your vacation dates, you may cancel your reservation at any time and receive 100% refund of your deposit, without any cancellation fee.
• If you cancel before your final payment more than 45 days before check-in, you will receive a full refund of your deposit less a $50 cancellation fee. If you cancel within the 45 days, your entire payment is forfeited. However, if you need to cancel because of an unavoidable emergency, contact the office.
• We strongly suggest that you purchase travel insurance.
PROFESSIONAL CLEANING & DISINFECTION
Our cleaning service performs professional cleaning and disinfection before each guest’s arrival, as recommended by CDC and the State of Hawaii, for the safety of guests, owners and staff. We strive to provide reassurance so that you can enjoy a Maui vacation with no distractions!
Here are some of our cleaning procedures:
• Housekeepers clean and sanitize each rental unit using EPA hospital-grade disinfectant sprays and cleaning agents.
• The cleaning of each unit includes extra emphasis on door handles, light switches, remote controls, telephones, countertops, drawer and cabinet handles, refrigerator handles and fronts, faucets, sinks and floors.
• All soft surfaces including couches, occasional chairs and mattresses are sprayed with a disinfectant to assure cleanliness and safety.
• Linens and towels that were used are removed, placed in disposable bags and individually marked by unit. No dirty laundry is mixed together.
• All laundry is washed with the highest heat temperature and additional drying time, to ensure proper sanitization.
• We provide sick pay to ensure that no employee who develops symptoms of infection will come to work, or remain at work.
BOOK YOUR VACATION NOW!
We have recently improved our swimming pool, made property repairs and updated many condo units. The Cove is more beautiful than ever, ready to welcome you! Book as far ahead as you can for the best choice of open dates. Are you ready? Click HERE to Book Now! Do you have any questions? Check our Frequently Asked Questions page for more guidance.
Please stay safe and be healthy. We look forward to welcoming you for a relaxed vacation at Honokeana Cove!
Mahalo and Aloha –
Honokeana Cove Rental Association Management Committee